Privacy Policy

1. Introduction

DRP Guard is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our collision repair shop management platform and AI-powered DRP guideline assistant service.

2. Information We Collect

2.1 Account Information

When you create an account, we collect: full name and email address, company or business name, role and job title, phone number (optional), password (stored in encrypted form).

2.2 Business Data

In the course of using our Service, you may provide: collision repair estimate documents, insurance carrier guidelines and policy documents, custom company guidelines, chat conversations with our AI assistant, feedback on AI responses, and specialty rate information.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our Service; power our AI assistant to answer DRP guideline questions; generate compliance reports; authenticate users; and comply with legal obligations.

4. Data Storage and Security

All data is encrypted in transit using TLS 1.2 or higher. Sensitive data is encrypted at rest using AES-256 encryption. Our data is stored on secure cloud infrastructure in the United States.

7. Your Rights

You have the right to access, correct, delete, and port your personal data. To exercise these rights, contact us at privacy@drpguard.com.

14. Contact Us

DRP Guard Privacy Team. Email: privacy@drpguard.com. Address: Loomis, California, USA.